Frequently Asked Questions
1. How can I book a tour with Zagora Trips?
You can book directly through our website, by email at contact@zagoratrips.com, or by phone at +212661725115 / +212694656079.
2. What payment methods do you accept?
We accept credit cards, cash payments, and even the option to pay on arrival.
3. Can I cancel my booking for free?
Yes! We offer a 48-hour free cancellation policy. Cancel at least 2 days before your tour and you will not be charged.
4. Do you organize private or group tours?
We organize both private tours for personalized experiences and group tours for travelers who enjoy meeting others.
5. Which cities in Morocco do you cover?
We organize tours all across Morocco – including Casablanca, Marrakech, Fes, Chefchaouen, Merzouga, Zagora, Essaouira, Agadir, Tangier and many more.
6. Do you provide airport transfers?
Yes, we can arrange airport pick-up and drop-off in major Moroccan cities such as Casablanca and Marrakech.
7. Are meals and accommodations included in the tours?
Most of our multi-day tours include accommodation, breakfast, and dinner. Day trips may not include meals unless specified.
8. What type of vehicles do you use?
We use modern, air-conditioned vehicles such as 4x4 SUVs, minivans, and comfortable buses, depending on the group size.
9. Do you offer desert camel treks and overnight camps?
Yes! Our Sahara tours include camel trekking, luxury or standard desert camps, and breathtaking sunrise/sunset experiences.
10. How can I contact you for more information?
You can reach us anytime at contact@zagoratrips.com or by phone +212661725115 / +212694656079. You are also welcome to visit our office at Zagora Trips Agency, Casablanca, Morocco.
